Overview

This SaaS Customer Support portal application helps you create a self-service customer experience — so your team can spend less time answering repetitive questions and more time driving success.

Why use this Customer Support application

• Reduce support tickets and repetitive emails: Give customers everything they need in one place, including contracts, tasks, a help ticketing system, and onboarding docs.
• Empower customer success teams: CSMs get tools to manage each account, assign tasks, track requests, and share resources.
• Deliver a polished onboarding experience: Customers can log in securely, view their onboarding tasks, and stay up to date, without the need for back-and-forth emails

Who is this Customer Support application for?

This application is built for SaaS companies looking to streamline customer onboarding, engagement, and support — but it can easily be adapted for any recurring-service business. Ideal for:

• Customer Success teams: Assign tasks, track contract renewals, and centralize account data.
• Support teams: Reduce repetitive requests with a dedicated ticketing and resource center.
• Founders & small teams: Deliver a white-glove experience without a heavy lift.
• B2B SaaS companies: Provide secure, scalable access to account resources and CSM touchpoints.